HOUSE RULES

HOUSE RULES

 

Welcome to Apartments Seventy Seven!


To ensure a comfortable, safe, and pleasant stay for everyone, please carefully read and observe the following House Rules.

Failure to comply with these rules may result in additional charges and, in the case of serious or repeated violations, termination of the stay where permitted by applicable law and the booking conditions.

 

Quiet Hours

22:00 – 07:00

Please respect other guests and neighbours by keeping noise to a minimum during quiet hours. Loud music, parties, or disruptive behaviour are not permitted at any time.

 

Parking

One complimentary parking permit per apartment is available.

Please send us your vehicle registration number before arrival so we can register your vehicle in the electronic parking system (Parking permit Guest – EasyPark).

Our guests may park free of charge at:

  • Parking 452 “Občina”
  • Parking 454 “Dvorana Vitranc”

Electric vehicle (EV) charging stations are available at Parking 454 “Dvorana Vitranc”. Charging fees may apply and are not included in the accommodation or parking permit.

The parking permit does not reserve or guarantee a parking space. Parking is subject to availability.

Apartments Seventy Seven is not responsible for theft of or damage to vehicles.

 

Self Check-in
Apartments Seventy Seven operates without a permanent reception desk.
Guests use a self check-in system. Detailed arrival instructions, access codes, and key collection information will be sent prior to arrival.
Guests are responsible for reviewing these instructions in advance and contacting us if anything is unclear before arrival.

 

CCTV

For the safety and security of our guests and property, CCTV is in operation in designated communal and access areas of the property.

CCTV does not cover the interior of apartments, bathrooms, sanitary facilities, or other private areas.

For further information about CCTV and the processing of personal data, please see our CCTV Privacy Notice.

 

Smoking

Smoking is strictly prohibited anywhere inside the apartment or building, including at open windows and in common areas.

Violation may result in:

  • Additional cleaning charges
  • Reporting to booking platforms
  • Termination of the stay in the case of a serious or repeated violation, where permitted by applicable law and the booking conditions
  • Liability for damage caused (including fire-related damage)

Pets

Pets (dogs and cats) are welcome on request and must be declared and pre-booked (maximum 2 pets per apartment).

  • Pet fee: €12 per pet per night when paid directly to the accommodation. For reservations where the pet fee is collected by the booking platform, such as Airbnb, the price shown on the platform applies. The pet fee applies for each night that the pet stays at the property, regardless of whether the pet spends part of the day away from the apartment.
  • Pets must not be left alone in the apartment for more than 4 hours
  • Pets must not use beds, sofas, or other soft furnishings
  • Pets must be kept on a leash or in a carrier in common areas
  • Guests must bring their own pet bedding
  • Guests must clean up after their pets immediately
  • Pets must be vaccinated and free from parasites
  • Any damage caused by pets must be reported and may incur additional charges
  • Undeclared pets may be subject to the applicable pet fee and any additional charges resulting from the stay.

A towel, feeding bowl, and complimentary treats will be provided as part of the welcome pack.

Dog sitting service available at: https://www.hisa109.com/en/dog-sitting

 

Waste Separation

Please separate waste into designated containers.
Glass must be disposed of in the glass container.

Rubbish bins are located near the sports equipment storage area.

 

Cleanliness and Care of the Apartment

Please keep the apartment clean and tidy throughout your stay.

Cleaning equipment is available for guest use.

If you are not satisfied with the cleanliness of the apartment at check-in, please inform us within 24 hours of arrival by email, text message, or phone so that we can address the issue as soon as possible.

 

Apartment Layout & Furnishings

We operate a policy of continuous improvement and reserve the right to change or move furniture and equipment in all apartments.

While we make every effort to ensure that photographs and descriptions are accurate and up to date, minor differences between the photographs displayed on booking websites and the actual furnishings may occur.

 

Self-Catering & Complimentary Supplies

Apartments Seventy Seven is a self-catering accommodation.

Complimentary toiletries, beverages (such as wine, beer, or soft drinks), and basic condiments may be provided on arrival as a welcome gesture; however, these items will not be replenished during the stay.

Additional toilet paper, toiletries, and dishwasher tablets can be provided upon request, subject to availability and additional fees.

 

Windows, Heating, Ventilation & Electrical Appliances

Please turn off electrical appliances and lights and close windows and roof windows when leaving the apartment.

In Apartments 1 to 4, please do not switch off or obstruct the heat recovery ventilation system.

In Apartment 5, please ventilate the apartment regularly by briefly opening the windows, particularly after cooking or showering.

Please avoid leaving windows open for extended periods while the heating is on.

 

Bed Linen and Towels

For longer stays, bed linen and towels are changed at least weekly.

Additional bed linen and towel changes are available upon request and may be subject to an additional fee.

 

Sports Equipment Storage

A heated storage room is provided for skis, snowboards, bicycles, and similar sports equipment.

  • Sports equipment and footwear must not be brought into the apartments
  • It is forbidden to walk around the apartment in ski or cycling shoes
  • E-bikes, e-scooters, and other large battery-powered devices must not be charged inside the apartments
  • Please keep access routes, doors and evacuation routes clear at all times

Registered Guests & Visitors

All persons staying overnight at the property must be included in the reservation and properly registered as required by law.

Only guests included in the reservation are permitted to stay overnight. Visitors who are not included in the reservation are not permitted inside the apartment without prior approval from Apartments Seventy Seven.

Unannounced overnight guests may be subject to an additional charge of €40 per person per night, plus the applicable tourist tax.

Serious or repeated violations may result in termination of the stay where permitted by applicable law and the booking conditions.

 

Parties & Events

Parties, celebrations, and events are strictly prohibited.

Serious violations may result in termination of the stay where permitted by applicable law and the booking conditions and may be reported to the relevant booking platform.

 

Fire Safety & Evacuation

  • Please familiarise yourself with the evacuation plan, escape route and exit locations upon arrival
  • In the event of a fire, leave the apartment and building immediately using the nearest marked escape route
  • Close doors behind you, but do not lock them
  • Proceed to the designated assembly point in front of the building
  • Keep corridors, stairways, exits and evacuation routes clear at all times
  • Do not leave cooking unattended
  • Always use the cooker hood while cooking
  • Do not use candles or other open flames inside the building
  • Fireworks and other pyrotechnic devices are prohibited inside the building and in its immediate surroundings
  • Do not tamper with, cover, obstruct or remove smoke detectors, fire extinguishers, emergency signs or other fire safety equipment

Illegal Substances

The use, possession, or distribution of illegal substances is strictly prohibited.
Violations may result in termination of the stay and may be reported to the competent authorities where appropriate.

 

Damage & Malfunctions

Please report any damage or defects immediately so we can arrange repairs.

Furniture must not be moved, and apartment equipment must not be removed.

Guests are responsible for the reasonable costs of repairing or replacing property damaged by them, their children, visitors, or pets during their stay.

 

Lost & Found

We are not responsible for items left behind after departure.
Items found may be stored for a limited period and returned upon request and at the guest’s expense.

 

Internet (Wi-Fi)

Free Wi-Fi is provided for general use.
While we aim to provide reliable internet access, Apartments Seventy Seven cannot guarantee uninterrupted Wi-Fi service and is not responsible for outages outside our reasonable control.

 

Check-out Instructions

  • Lock the apartment door
  • Return all keys to the EasyPin electronic locker
  • Leave the apartment in a tidy condition

Lost or unreturned keys will be charged based on the reasonable actual costs incurred, including, where necessary, the replacement of keys, locks, cylinders, safes, or other affected access and security components.


Excessive mess or special cleaning may result in additional charges.

 

Thank you for your cooperation and enjoy your stay at Apartments Seventy Seven! 

 

Effective date: June 2025
Last updated: September 2026

Seventy Seven d.o.o.